|Custom Website Design - e-City Services will work with executive management staff, and elected officials if desired, to determine what you want your site to accomplish, both in the near term and in the long run. We will discuss things as intended audience, why would they visit your website, what information are they looking for, what online services should be part of the initial implementation, and what are your longer term e-government strategies. It is our goal to ensure that your site meets those objectives.
Content Management Services - We build websites that are attractive, easy to use, simple to update and in compliance with Section 508 of the Federal Americans with Disabilities Act accessibility laws. Keeping in mind our customers need to control costs, our normal approach gives the customer maximum control over content, while leaving the technical hassles of maintaining and protecting web servers to us.
ECS/Mini-Makeover - Your site was developed locally, perhaps by an enthusiastic volunteer, a technically competent staff person, or a local web designer. Unfortunately the site has grown stale. It hasn't been updated in a while. The ECS/Mini-Makeover provides you with professional help at a fraction of the cost.
We will provide a complete analysis of your existing site and make recommendations for content that will help you meet the Florida "Best Practices" model for quality websites. We can provide urgent modifications to fix things that are broken, and an affordable, monthly webmaster service to keep your citizens up to date on what is happening in your Town.
Video Streaming - The latest form of open government, with video streaming services you can reach constituents over the internet and provide them with access to important municipal meetings they may not be able to attend in person or view over your cable access channel. Regardless of whether they are full time citizens or summer residents they will now be able to be
kept aware of what's going on in town in order to make important decisions that may affect their lives and property values.
Online Payment Processing - It is simple, sign up for an account and we will help you create your "shopping cart" that will enable your citizens and contractors to pay by credit card, 24 hours per day.
- Utility Bills
- Permit Payments
- Fines & Fees
- Reduce the cost of processing payments
- Download payment files on a secure, online service
- Payments deposited directly into your bank account
VTHQA Citizen Support Center - In partnership with GovQA, e-City Services can help you improve your customer service and help keep service orders from "slipping through the cracks". The system will help you manage your FAQs, and even provide a list of the Top 10 most frequently asked questions. When citizens submit a new question it will provide recommended answers using the GovQA knowledge base and words included in the question.
With a fill in the blank online form citizens can initiate a service request and the system will automatically route it to the responsible party for resolution. It even allows the citizen to log into their own personal account to track services requests, saving additional phone calls and staff time.
Online Permitting will help you manage permits of all types, from building permits to garage sales. Submissions can be routed automatically to the appropriate person based on YOUR pre-defined criteria.
Open Government: Financial Transparency - In partnership with VisiGov, e-City Services can help you improve your customer service, provide access to all city expenses and make it easier for elected officials to determine better ways of budgeting. Provide us with an exported file from your accounting system and we can provide you with a simple way to answer freedom of information inquiries with no wear and tear on your finance department.